Hello, help desk.

Yes, this is Mrs. Hardiman on the third floor.

How can we help you, Mrs. Hardiman?

I wanted to ask another favor. One of your people was here last week to help me to back up the files on my computer.

Do you need to restore files that were backed up?

No, no. I thought it was a good idea, that's all. I was wondering if perhaps you could help me back up the printer too?