Hello, Can't Crash Computers. May I help you?
I'm just tired of this incompetence!
What do you mean, sir?
I mean I brought my computer in to get the modem checked, I pick it up, bring it home….and the thing still isn't working!
Let me check the work sheet here. Can I have your name please?
Jeffers. George Jeffers.
I see here, Mr. Jeffers, the technicians didn't find anything wrong with the modem. They did test it.
Then why can't I connect?
Are you sure you have your phone line plugged into the correct jack on the back of the PC and into the wall?
Of course it's plugged into the wall. And on the computer here….the jack says….Ethernet. That's the right one isn't it?