Funny and Humorous Technical Support Tales and Stories

I cannot believe this, but the other day I installed some software for a friend in a DVD drive. Day later I was informed that: "The drive has been installed backwards and the DVD fell down".

The computer itself was upside down!

I'm not a tech by trade but i'm savvy enough to take care of my own computer and friends computers. I have 2 stories of how my mother and I lost 2 friends because they thought we wrecked their computers.

Story Number 1.

Some years ago my mother and I went for a trip back to a city we had moved away from. We decided to catch up with some old friends. First stop was her friend Pat's house where we spent the night. With permission we also used her computer to check our email (we all used hotmail at the time). The next morning Pat and my mother were arguing. Pat couldn't access her email any more, and wanted to know what we did to wreck it. We were confused and had no idea what she was talking about. We showed her the login page and asked her to type in her email and password to log in. "I don't understand" she said. Turns out we were the first people to ever use her computer to check our email, therefor she had NEVER had to log in before! He had no idea what her password was! My mom (who isn't very computer savvy either but not as bad as Pat) told her she would have to make a new account. At that point I moved over and showed them how to recover it by alerting the website and going through the steps.

Pat never spoke to us again.

Story Number 2:

Back in high school my friend was living with her grandma and both were not very tech savvy. When I saw their computer I noticed something very odd, the web browser didn't have an address bar. I went into settings and turned it on then went to one of my favorite comedy sites.

"what did you just do?" my friend asked.

"what do you mean?" i asked

"How did you get this page?" she asked.

I found out that when her and her gran bought a computer they hired a tech to come and set it up, the tech then set the home page to pogo.com and went on his way. For over a year, both my friend and her grandma thought the entire internet was JUST pogo.com and that's all they ever did with the computer.

I introduced my friend to the world wide web, gave her 'the talk' about online safety, malware etc. the works, I also installed all the lasted anti-viral ware at the time and thought that was the end of it. I had helped some one explore new worlds.

A few days later she calls me up in a panic. Her grandma is FURIOUS because "where did pogo go?!" My friend it seemed implicated that i had something to do with it and her gran had her call me to 'fix it'.

When i got there her grandma yelled at me about how i broke her computer, and also that her printer was printing out all her secret computer codes, and worst of all pogo was GONE, and i must have deleted it.

I was VERY hard trying to explain anything to either of them. They finally let me at the computer and i found out through checking the history that my friend had gone CRAZY online after finding out there was more to life then pogo. A bad site she found prompted her to change her home screen and she clicked 'ok' not knowing what i meant. I explained this to them. Also it turns out my friend went download happy and filled the computer with junk, malware, and viruses in the few short days completely ignoring the software telling her 'NO! don't do it!" This was causing their old printer to act weird, printing out gibberish, among other things. My friend was pretty embarrassed as i explained what had happened.

I fixed all the issues, and put pogo back to the home page, book marked it, and put a link on the desk top. I explained all of this, just in case the home page ever gets changed again. The grandmas response?

"You better hope for your sake it doesn't happen again!!!"

A 'Thank you' would have been nice.

After that my friend didn't speak to me, i suspect her grandma told her not to. Also i think she was pretty embarrassed that i knew more about computers then her.

Most interesting thing I ever found inside a computer? A [nail] file and two fake nails. "Lady, I finally found your file".

One of my old customers enthusiastically adopted the then-new Radio Shack TRS-80 model 1 for his rental/real estate business. He had his secretary key in all his data into the shiny new database, then sat back with visions of easily pulling reports.

Things did not work correctly. Secretary used to the typewriter, substituted "O" for the number zero and lowercase "L". Oopsies...