Funny and Humorous Technical Support Tales and Stories

I had to customize a screen for a doctor to change the tab order and move fields around because the doctor does not want to click. He wants to use the TAB key instead. Talk about lazy.

User was wondering why the numbers from the audit trail are different than when she was running the production report.

I went through the audit trail and noticed that they posted the transaction today, but they backdate the posting date. I told her the production reports will never pick up data that has been backdated if they don't backdate the parameters also. The audit trail will, because it looks at the date the transaction was added, even if they backdate the posting date. She said well, that's how we were taught.