Funny and Humorous Technical Support Tales and Stories

Several years ago, I was at work, and my wife called. "What kind of jam does your laser printer like?"

Me: "What?"

Wife: "Your laser printer is saying 'Feed jam,' and I wondered what kind of jam it likes."

Me: "It's quite partial to paper jam."

We had a quick laugh about ambiguous error messages.

Just a quick one for you.

Disclaimer: I no-longer work in tech and haven't for 10 years so my knowledge is rusty.

About 3 months ago, my boss called me in to take a look at a document that wasn't printing.

Long story short, it turns out that my boss has been using MS Excel 2010 for EVERYTHING.

If he wants to make a presentation, type a meeting's minutes or make a poster? It's all done in excel.

If someone sends him a non-excel document he'll embed it into a spreadsheet then save it.

Admittedly, the guy knows his way around the venerable spreadsheet program, but this was extreme.

The problem this time was quite simple, the spreadsheet had been renamed and was no longer "trusted". My boss had simply missed the "enable macros" notification at the top.

Cheers,

-Another Anonymous